MSPs: Are you ready for the next evolution of ERP?

Unlock new growth and revenue streams with SAP Business ByDesign.

The next evolution of ERP

Enterprise Resource Planning (ERP) systems are not a new concept. For small to midsize businesses (SMBs), they have been a lifesaver that allows streamlined operations and a balanced model for growth. However, as companies’ operations scale up, they can find that their business has outgrown their old ERP solution. 

An opportunity for MSPs

Fortunately, Managed Services Providers (MSPs) can offer a solution that delivers value to their clients – SAP Business ByDesign (ByD), a cloud-first ERP platform. Whether your clients deal in manufacturing, professional services, wholesale distribution, or the public sector, this new paradigm offers industry-specific capabilities.

New compatibilities and greater efficiencies

ByD can manage all your customers’ business operations from finance and supply chain coordination to human resources and project oversight; everything is in one spot, a single, powerful cloud platform. That means a streamlined and efficient operation. There are no usual bottlenecks between departments.

SAP Business ByDesign
Graphics courtesy of Chetu.

SAP ByDesign’s key integrated modules include Financial Management, Customer Relationship Management, Project Management, Supply Chain Management, and Human Resources Management. SAP has upgraded each module – for example, new automated features include real-time resource allocation, predictive demand forecasting, advanced inventory tracking, improved customer relationship tools, and fiscal and HR tasks, freeing staff more time to focus on more complex issues.

They also gain greater insight thanks to embedded analytics, which now span all modules, enabling companies to monitor KPIs and performance trends in real time.

To achieve its maximum potential, ByD utilizes the SAP HANA database, which ensures scalability and high-speed processing, while NetWeaver facilitates the integration of SAP and third-party applications. Better yet, the platform is available in multiple countries, offering multilingual support.

SAP ByDesign
Graphics courtesy of Chetu.

And the product keeps improving. SAP has actively incorporated Artificial Intelligence and autonomous agentic AI/AI agents throughout its ecosystem, optimizing automation. 

Making it simple

From early-stage ERP readiness assessments to full deployment, MSPs can provide seamless implementation, customization, and integration with third-party systems. The cloud-native model also simplifies support. It has never been easier to offer recurring services, such as helpdesk, user training, quarterly release management, and performance monitoring.

Planning for the future

Is your customer’s enterprise still evolving? That is not a problem. SAP Business ByDesign supports open APIs and continually expands its AI-driven features. For MSPs, this means the platform will remain relevant as clients’ needs change over time. Whether it’s developing custom apps using SAP’s Business Technology Platform (BTP) or helping clients adopt predictive analytics, MSPs can increase their offerings as the technology grows. Support for compliance and localization updates also ensures global adaptability.

SAP Business ByDesign is more than an ERP – it’s a foundation for sustainable, tech-enabled business growth. A modular design, cloud-first architecture, and regular

Improve productivity
Graphics courtesy of Chetu.

enhancements make it a go-to solution that MSPs can use to optimize their customers’ operations.

By owning the lifecycle from implementation through strategic reporting and optimization, MSPs help clients evolve faster. For MSPs ready to offer a next-gen ERP solution, SAP Business ByDesign is the right tool at the right time.


Atit Shah, Technical Director at Chetu

Atit Shah, Technical Director at Chetu, a global provider of software solutions and support services, manages SAP projects and develops customized solutions for various logistics and supply chain initiatives, with expertise in Artificial Intelligence and Machine Learning. His team also creates software to assist energy, utility companies, finance, and other industries.

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