Bernadette Wilson

Bernadette Wilson
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Bernadette Wilson, a Managed Services Journal contributor, has 20+ years of experience as a journalist, writer, editor, and B2B marketer.

Patch Management Best Practices for VARs

Optimizing your processes and procedures can help your team work more efficiently and strengthen your clients’ security.

Best Practices for Building an Outstanding Patch Management Offering

Follow these tips to ensure your clients’ systems are protected and optimized – and nothing falls through the cracks.

Effective Patch Management in a Remote and Hybrid Work Environment

Remote work means more devices connected to the network — and potentially more unpatched vulnerabilities.

An Insider’s Look at Patch Management Tools

MSPs see advancements but still room for improvement in these solutions.

Patch Management + Your Expertise = A Winning Combination

Giving your clients the benefit of your experience will differentiate your patch management offering.

4 Reasons You Should Provide Restaurant Access Control as a Service...

As trusted advisors, VARs and MSPs should guide their clients through determining where access must be controlled and the optimal solutions to do it.

Best Practices for Improving Data Quality

Your clients need quality data to yield accurate and useful insights.

Customer Satisfaction Surveys: Best Practices for VARs and MSPs

Here's how to ensure your retail and restaurant customers get actionable results from their survey solutions.

5 Tips for Selling Restaurant Consumer Surveys

Your advice can contribute to greater customer survey solution ROI and greater overall business success.

Are Regulators Creating New Opportunities for Compliance as a Service Providers?

As regulators and legislators update requirements for data protection, consumer privacy, security, and more, MSPs have an opportunity to bring new solutions to market.

Do You Have the Right Tools and Credentials to Provide Compliance...

Demand is increasing, and it’s time to build a strategy for providing your clients with compliance services.

Why Restaurants Need PCI Compliance as a Service

PCI Compliance as a Service offerings enable VARs and MSPs to help restaurants secure payment data and operate compliantly without burdening in-house IT staff.

Features of a Digital Signage Content Management System That Cover All...

Use this checklist of must-have digital signage content management features to choose a system that will provide value in a wide range of use cases.

Why Restaurants are Investing in Digital Signage Content Management

Digital signage offers an efficient and effective way to share product information, instructions, opportunities and content that helps engage customers and enhance their experience.

Why MSPs Should Transition to Video Surveillance as a Service Offerings

VSaaS technology allows you to offer new services and innovative solutions, meeting changing demands in your market.

Popular Articles

Are Firewall Misconfigurations Putting Your Clients At Risk?

These oversights can lead to three severe outcomes for your customers.

How Much Residual Income Could You Make from Payment Processing?

VARs and MSPs need to find ways to build recurring revenue to replace the upfront margin they once received from solution or project sales.

Help Retailers Conquer Their Toughest Customer Challenges

So much has changed for the retail industry in a short period. Align your solutions and services to address your clients’ top priorities.
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