Hardware as a Service (HaaS)

Hardware as a Service (HaaS)

Hardware-as-a-Service (HaaS) is a sales model in which the client pays a monthly fee to use hardware that belongs to a managed services provider (MSP). A service level agreement (SLA) outlines the specific terms of the arrangement between the two parties, covering the scope of work, the responsibilities of each party, and time standards for each service.

Why It Matters to your customers

An MSP’s clients that transitioned to Software-as-a-Service (SaaS) may be growing more accustomed to paying a monthly fee for technology, rather than owning it. The as-a-Service model eliminates a large, upfront investment, as well as unexpected repair costs, and replaces them with budget-friendly and predictable monthly fees. It also eliminates the problem of hanging onto aging technology—returning the hardware or upgrading at the end of the contract will be conditions of the SLA.

Hardware-as-a-Service also eliminates the burden for the end users of making hardware purchases and worries over failures and downtime. Those are the responsibilities of the MSP.

Why Hardware as a Service (HaaS) is an Opportunity

HaaS requires an upfront investment, but planning for the term of the contract and pricing HaaS correctly will pay off the equipment and result in recurring revenue for your business. Bundling HaaS with SaaS offerings and managed services can increase recurring revenue even more.

Hardware-as-a-Service has other advantages for MSPs. It gives you more control over your client’s IT environment, enabling you to standardize hardware, making it easier for you to maintain and service. With HaaS, you will no longer have to struggle to keep outdated technology running on your client’s network.

Providing a turnkey Hardware- as-a-Service solution can also help retain customers. When you are the client’s total solutions provider, you have more opportunity to interact and build loyalty, and by managing their entire IT environment, your services become integral to their business operations.

Hardware as a Service (HaaS) Trends & Case Studies

POS as a Service mistakes

5 Mistakes to Avoid When Selling and Financing Services

You can avoid pitfalls if you transition gradually, train and incentivize your sales team, and choose the right funding options.
HaaS

Are You Capitalizing on the $300 Billion HaaS Market?

The HaaS model could allow you to continue selling existing solutions while increasing profits and expanding.

Selling HaaS Post-Pandemic

Businesses rebuilding after a rocky start to the 2020s may need a tech upgrade but lack the capital. Hardware as a Service may be the answer.
POS HaaS

Why Point of Sale Hardware as a Service is on the Rise

Learn how HaaS can benefit your POS customers’ businesses – and yours.
hardware as a service

Sell HaaS Without Compromising Your Business’ Financial Health

Selling Hardware as a Service can be a lucrative business move if you follow these tips and mitigate your risk.
HaaS compensation

Tips for Compensating Sales Reps Under the HaaS Business Model

A significant challenge during the transition to the Hardware as a Service business model is adapting your sales compensation plan, but information and advice are available.

Recurring Revenue Best Practices

POS SaaS Growth

How a Growth Mindset Fuels MSP Success

Adopting a growth mindset requires organizational shifts and a change in individual thinking.
IT Asset Management and FinOps

Hybrid ITAM and FinOps: A United Approach to Cost Optimization

FinOps and asset management are both necessary for comprehensive cost optimization.
Distribution Partnerships

Are You Taking Full Advantage of Your Distributor Partnerships?

Distributors offer expertise, training, support, and a network that can benefit your business – if you take the initiative to learn what’s available.
Internet of Things

Beyond Shiny and New: Why Legacy Devices Are Key to a Successful IoT Strategy

The future of networking hinges on the ability to seamlessly interact with cutting-edge and legacy solutions without compromising security or performance.
Smartsourcing

Solve Staffing Shortages with Smartsourcing: A Win-Win for MSPs and Clients

MSPs can leverage smartsourcing to offer high-skilled talent to clients and expand their portfolio while reducing client costs and workload with minimal investment.
customer surveys

Tips for Selling Customer Survey Software

It’s time to take a different perspective and consider customer feedback less of a value-add and more of a necessity.
×