Jay McCall
Jay McCall is an editor and journalist with 25 years of writing experience for B2B IT solution providers. Jay is the co-founder of Managed Services Journal and DevPro Journal.
Remote access is becoming an MSP control problem, not just a...
Barracuda’s latest threat research turns three remote-access incidents into an operational checklist for MSP owners.
Make cyber insurability an always-on service
Help clients maintain evidence and controls year-round, rather than scrambling at every renewal.
Turn AI operational debt into recurring revenue
Help clients inventory, govern and optimize AI before hidden liabilities become expensive failures.
AI agents are identities: The next managed security service MSPs need
As businesses deploy autonomous AI, MSPs have an opportunity to govern the rapidly growing population of non-human identities.
Your fastest MSP growth is hiding in your client base
A profitability audit reveals which accounts to grow, fix, reprice or release.
GTIA targets standards for managed AI services
New self-regulation and AI frameworks aim to protect providers and define professional service delivery.
Why MSPs should target manufacturing in 2026
IT/OT convergence, increasing ransomware risks, and evolving compliance requirements are creating a sustainable, recurring revenue opportunity for MSPs.
Turn clients’ SaaS sprawl into recurring revenue
A practical service blueprint for helping clients reduce waste, govern access and control shadow AI.
An M&A playbook for MSPs, VARs and ISVs
Tom Bronson explains how buyers and sellers can protect value throughout a deal.
How MSPs can turn AI experiments into measurable gains
RetailNOW panelists offer VARs, ISVs and MSPs a practical playbook for provable AI ROI – and it starts with saying no to complexity.
Identity is retail’s new security perimeter
As AI and cloud adoption accelerate, protecting identities has become the next growth opportunity for every solution provider.
Five AI services every solution provider should be building today
How IT solutions providers can transform AI buzz into high-margin, repeatable managed services for retail clients.
How to lead the next era of retail point of sale
Explore the crucial retail tech trends driving unified commerce this year, from SoftPOS to security.
Your clients have an AI governance problem
Help customers control AI safely before governance becomes their next business crisis.
The AI-first MSP: Four questions every business process should answer
Before adding another AI tool, rethink how work gets done across your business.
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Help Retailers Conquer Their Toughest Customer Challenges
So much has changed for the retail industry in a short period. Align your solutions and services to address your clients’ top priorities.
