Audio-Video Management

Audio-Video Management

Audio visual managed services maintain AV solutions with preventive maintenance and remote monitoring. AV managed services providers (MSPs) can also manage network infrastructure and provide Communications as a Service solutions. AV MSPs may also provide equipment and services for one-time or periodic events.

Why It Matters to your customers

With more businesses employing remote workers and expanding globally, there is an increasing need for solutions that help teams separated by miles—or even continents—to collaborate. Retailers are exploring innovative, multimedia solutions as new ways to engage consumers and build their loyalty. Healthcare providers are leveraging A/V systems for communication with peers, telemedicine, and training. Educational institutions are utilizing AV systems for video lectures and distance learning opportunities. Each of these applications requires a knowledgeable, skilled professional to deploy the correct solution, maintain it and ensure maximum uptime, but the business or organization may not have capable or available in-house resources.

Why AV Management as a Service is an Opportunity

Bundle audio visual managed services with offering such as Hardware as a Service (HaaS), Communications as a Service, digital signage content management, and remote monitoring and management to provide your clients with turnkey solutions.

By leveraging solutions that allow you to automate some of the services you provide or deliver them remotely, you will likely be able to provide audio visual managed services at a lower cost than if your client hired a full-time employee to manage their solutions.

In the event space, look for partnerships with conference venues or with organizations that hold quarterly or annual conferences, and provide them with solutions and services for multimedia presentations, teleconferencing, video, and recording.

Audio-VIdeo Management Trends & Case Studies

Fast to ship, slow to undo: AI-written changes deploy in seconds, while 43% of teams need more than a day to roll back a bad change

AI is speeding up Mac management. Rollback hasn’t caught up.

Most IT teams now ship AI-written Mac configurations to production, but few can undo a bad change quickly.
VARTECH panelists

From second brain to new revenue: practical AI lessons for MSPs

Tech leaders share how they apply AI to sales, contracts, support and customer data.
VARTECH panel discussion: AI marketing experiements

What MSPs can learn from BlueStar’s AI marketing experiments

BlueStar’s marketing team showed how homegrown AI tools cut busywork without sidelining human judgment.
Patrick O'Dell at Ingram Micro

How to make the transition from MSP to SSP

Ingram Micro's Patrick O'Dell brought his MSP-to-SSP playbook to The MSP Summit: lead with business outcomes, and share the delivery work.
VARTECH Opening Session

Reverman: Ecosystems have replaced the sales model

At VARTECH 2026, BlueStar’s CMO told MSPs and VARs that RFID, physical AI and connectivity will reward partners who build ecosystems, not just line cards.
Multi-OS Management

Build a premium multi-OS management practice

Unified endpoint services can protect margins as client device environments become more diverse.
×