Contact Details

McM Media
175 Zwilling Road, West
Erie, PA 16509
(814) 303-2447 (office)

About us

Managed Services Journal (formerly XaaS “Everything as a Service” Journal) was created to help IT solution providers find and tap into new sources of recurring revenue. Our extensive “services” catalog contains background information, advice, tips, and lessons to fast-track your entry into exciting new monthly recurring revenue streams.

Editorial & Leadership Team

Jay McCall

Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of Managed Services Journal and DevPro Journal.

Mike Monocello

The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of Managed Services Journal (formerly XaaS Journal) and DevPro Journal.

Bernadette Wilson

Bernadette Wilson, a Managed Services Journal contributor, has 20+ years of experience as a journalist, writer, editor, and B2B marketer.

Popular Articles

Are Firewall Misconfigurations Putting Your Clients At Risk?

These oversights can lead to three severe outcomes for your customers.

How Much Residual Income Could You Make from Payment Processing?

VARs and MSPs need to find ways to build recurring revenue to replace the upfront margin they once received from solution or project sales.

Help Retailers Conquer Their Toughest Customer Challenges

So much has changed for the retail industry in a short period. Align your solutions and services to address your clients’ top priorities.