Mike Monocello
The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of Managed Services Journal (formerly XaaS Journal) and DevPro Journal.
Build a premium multi-OS management practice
Unified endpoint services can protect margins as client device environments become more diverse.
The Mac “app gap” is shrinking
Better Windows application support on Apple silicon is creating a new opportunity for MSPs to manage secure, mixed-platform environments.
Build recurring revenue with vCISO services
How MSPs can turn compliance pressure into a repeatable strategic security offering.
Build an adaptive AI maturity model
TechHouse CEO Kathy Durfee shares a framework to help businesses align AI adoption with proper oversight and human review.
Are you investing in the next generation of your business?
The best way to survive the tech talent crunch is to stop hunting for pre-packaged experts and start building them yourself.
Retail solutions providers: Lead with data or risk irrelevance
New IHL Group research shows that IT channels must shift from legacy POS sales to unified data platforms or risk losing their clients.
Should AI discoverability be your next service?
Helping clients optimize for AI is becoming a competitive advantage.
Why payment processing belongs in every MSP’s portfolio
Recurring payment revenue, stronger client relationships and a new advisory opportunity make payments a natural extension of modern managed services.
5 AI services every MSP should be offering right now
Transition past basic tool deployment to capture recurring revenue through strategic readiness assessments, AI governance, and automated digital labor.
The MSP growth playbook has changed
The smartest providers are turning risk reduction, specialization and operational efficiency into recurring revenue and stronger margins.
MSPs: How to maximize your ROI this trade show season
Stop wasting money on IT channel events. Discover actionable strategies for walking the floor and working your booth to maximize your business growth.
Transform your QBRs into strategic value drivers
Learn how to shift your MSP from a utility provider to a strategic partner by overhauling your Quarterly Business Reviews to focus on ROI.
Why your technical voice wins more managed services deals
Leverage technical expertise to build authority and close high-stakes agreements in the AI era.
Stop tool sprawl before it kills your margins
Rationalize your stack, reclaim profit, and reposition your MSP as a strategic operator.
Capture the edge computing market
Stop ignoring the revenue potential in rugged mobile computers, RFID, and industrial printing.
Popular Articles
Are Firewall Misconfigurations Putting Your Clients At Risk?
These oversights can lead to three severe outcomes for your customers.
How Much Residual Income Could You Make from Payment Processing?
VARs and MSPs need to find ways to build recurring revenue to replace the upfront margin they once received from solution or project sales.
Help Retailers Conquer Their Toughest Customer Challenges
So much has changed for the retail industry in a short period. Align your solutions and services to address your clients’ top priorities.
