Mike Monocello

Mike Monocello
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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of Managed Services Journal (formerly XaaS Journal) and DevPro Journal.

RMM Product Comparison

Managed Services Journal compared five of the most popular remote monitoring and management products to help IT solution providers find the one that best matches their needs.

4 Restaurant Challenges You Can Solve with RMM

Remote monitoring and management helps MSPs operate more efficiently, but have you considered what it can do for your restaurant clients?

How MSPs Can Mitigate PaaS Challenges for Optimal Client ROI

As a trusted advisor, you can steer your clients clear of pitfalls around vendor lock-in, security, service level agreements, and costs.

4 Patch Management Mistakes MSPs Should Avoid

An optimized Patch Management as a Service offering will minimize disruption to operations and keep systems up to date.

7 Low-Tech Mistakes that Can Undermine the Best High-Tech Access Control...

Avoid these mistakes to ensure your Access Control as a Service (ACaaS) solutions are effective and profitable.

Why Selling Data Analytics to Restaurants is a Smart Move

Informed decisions based on point of sale (POS) system data are pivotal to business success.

Pitfalls to Avoid when Choosing Data Analytics Tools

MSPs need to consider their clients, their use cases and the level of their employees’ technical expertise to provide a data analytics tool that will result in valuable insights.

8 Top Customer Survey Software Features

A good match will allow your client to collect valuable data about their customers that they can use to improve customer experiences and gain a competitive edge.

Businesses Now Know They Need Business Continuity Solutions

Your clients know first-hand the devastating impact of prolonged disruption. Business continuity solutions are what they need.

Why the Expense of a PSA Tool is Worth it

Spending money on a PSA tool can result in more accurate billing, greater efficiency, better client relationships, and greater profitability.

5 Fun Facts About Professional Services Automation

With a PSA tool, you can bill more time, operate more profitably and win more deals.

Email Security Comparison: Avast, Barracuda, Bitdefender, and VIPRE

Which of these four email security products are best for you and your customers? Managed Services Journal provides a detailed analysis of key features, costs, and considerations.

Your Clients’ Managed Print Services Needs Have Changed

The focus of managed print services is no longer on hardware, but on transitioning from paper to digital workflows and automating management.

Avoid These 4 Managed Print Services Mistakes

IT solution providers should avoid these managed print services mistakes if they hope to maximize the recurring revenue potential of this service.

Can Your Web Application Firewall Handle These 3 Cyberattacks?

Ask your WAF vendor about its effectiveness against bot, DDoS, and zero-day attacks to ensure your clients are prepared to defend against any attack.

Popular Articles

Are Firewall Misconfigurations Putting Your Clients At Risk?

These oversights can lead to three severe outcomes for your customers.

How Much Residual Income Could You Make from Payment Processing?

VARs and MSPs need to find ways to build recurring revenue to replace the upfront margin they once received from solution or project sales.

Help Retailers Conquer Their Toughest Customer Challenges

So much has changed for the retail industry in a short period. Align your solutions and services to address your clients’ top priorities.
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