Why Video Surveillance UX Hinges on Effective Camera Configuration

Undeniably, the future of video surveillance is centered around deeper intelligence gathering.

Physical Security Camera

Security system enhancements are necessary for a business’s growing and evolving needs. Over the past decade, almost every market sector has realized broad operational benefits from exploring emerging video technology solutions and adopting new surveillance systems. Retail, casinos, transportation, education, and city infrastructures are just a few industries that continue to update security practices.

Yet, for a business to succeed in today’s changing security landscape and dispersed workforce, it’s not good enough to adopt the most forward-thinking, innovative video technology and hope it’s a great fit. In addition, organizations know that ease of use is critical in optimizing video security systems that manufacturers and providers often overlook.

Undeniably, the future of video surveillance is centered around deeper intelligence gathering. Video coverage has now evolved past simple image capture. It has become an integral part of digital transformation, with advanced analytics helping to bridge the gaps between physical security, IT, cybersecurity and general business operations. However, looking past the advancements in threat monitoring, detection, tracking, people counting and facial recognition, it’s essential to listen to fundamental end-user needs as manufacturers and integrator partners learn more about system pros and cons.

Software with the User in Mind

A “user-friendly video solution” is an easy slogan for manufacturers to slap on promotional copy and marketing collateral. But, when it’s time to install a video system and set up the cameras, users frequently feel overwhelmed, confused and consumed by the complexities of configuring and managing a system of surveillance cameras.

Practical configuration software is crucial when installing, setting up, and managing a camera system. Done right, a dynamic software tool that’s designed to make security operations for the user much more streamlined and centralized can be the differentiator in a successful and well-received deployment.

It’s about usability and streamlined control. When configuring some of the latest, market-leading IP surveillance cameras, getting systems up and running with user-centric software can become pivotal in video adoption.

It enables organizations to take control of their cameras with advanced management, with some of the most user-centric tools featured on a sleek and intuitive dashboard. Imagine the practical benefits to overall security operations with a feature-rich configuration platform on a modern, simplified user interface. Access to camera management should be centralized within a configuration tool, where each device listed includes simple options for tasks and settings that will enable immediate control over the full scope of configuration capabilities.

Whether operators need to discover all similar cameras simultaneously, update and control single or multiple cameras, upgrade firmware or administer essential maintenance functions, camera manufacturers should always aim to make these actions simple and easy to manage.

Taking the Complexity out of Camera Management

Questions and troubleshooting issues arise too frequently during installation and routine use, regardless of whether users are new to or experienced in working with video surveillance systems. Therefore, the onus is on technology manufacturers to ensure video systems are simple to use and provide the right tools to reduce the time end users spend trying to get a surveillance system configured for critical use and feel confident when operating an advanced network of devices.